Help with your brain.

Short answers to the questions people ask in their first weeks.

Getting started

What is my brain?

Your brain is a folder of files about how your business works: your projects, your clients, your notes and the jobs you do each week. Claude reads those files, so it already knows the background when you ask for something.

Where do I do the work?

In the Claude desktop app, on the Code tab, with your brain folder open. You type what you want in plain English. The Chat tab cannot see your brain, so do not use it for this.

Do I need to be technical?

No. You do not write code. If you can write an email, you can ask your brain for something.

What do I install?

Two apps. One keeps your brain in step with your team. The other is the Claude desktop app. The setup page has both, with the steps.

Who pays for Claude?

Each person needs their own paid Claude plan, from Anthropic. The cheapest paid plan is enough to start.

Every day

What can my brain do?

The skills page lists the jobs every brain starts with. Yours can have more.

What is Basecamp?

One screen that shows what is in your brain and starts each task with one click. It is optional. The Basecamp page explains it and installs it.

Can I use my brain from my phone?

Yes, in two ways. The phone page sets them side by side.

What if it gets something wrong?

Read what comes back as a strong first draft, and check anything important before it goes out. If a skill keeps getting it wrong, flag it: type /flag-skill in Claude and say what happened.

Your team and your files

How does my work reach my team?

The app saves your changes and shares them with your team in the background, usually in a minute or two. There is no button to press.

Can my team see everything I save?

They can see what you save in the shared folders. A folder called personal stays on your own computer and is never shared. Your conversations with Claude are not shared.

What if two people change the same file?

The app joins most changes by itself. If two people change the same lines at the same time, it asks someone to choose. Nothing is lost, because every version is kept.

I deleted something by mistake. Is it gone?

No. Every change is kept, so an earlier version can come back. Ask the person who looks after your brain.

When something is wrong

The app looks stuck. What do I do?

Check that you are online. Then quit the app fully and open it again. If it is still stuck, note what the app shows and send it to the person who looks after your brain.

Claude cannot see my files.

Check that you are on the Code tab, and that the folder you opened is your brain folder.

Who do I ask?

Open the Help tab in your app. It shows who to contact. You can also reply to your invite email.